{"id":9318,"date":"2020-12-16T15:00:57","date_gmt":"2020-12-16T14:00:57","guid":{"rendered":"https:\/\/sugardaddybelgium.eu\/?page_id=9318"},"modified":"2026-01-06T10:52:09","modified_gmt":"2026-01-06T09:52:09","slug":"help-centre-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/sugardaddybelgium.eu\/en\/helpcentrum-veelgestelde-vragen\/","title":{"rendered":"Help centre &amp; frequently asked questions"},"content":{"rendered":"<div style=\"background: linear-gradient(135deg, #1a1a1a 0%, #2d2d2d 100%); border-left: 4px solid #d4af37; padding: 20px 25px; margin: 30px 0; border-radius: 0 8px 8px 0;\">\n<p style=\"color: #ccc; font-size: 1.05em; margin: 0;\">Welcome to the help centre of <a href=\"https:\/\/sugardaddybelgium.eu\/en\/\" style=\"color: #d4af37;\"><strong>Sugar Daddy Belgium<\/strong><\/a>. Here you will find answers to the most frequently asked questions about using our platform, your account, payments and more. Is your question not here? Then contact us using the form at the bottom of this page.<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-snelle-links\">Quick links<\/h2>\n\n\n\n<div style=\"display: flex; flex-wrap: wrap; gap: 10px; margin: 25px 0; justify-content: center;\">\n\n<a href=\"https:\/\/sugardaddybelgium.eu\/en\/#wat-is-sugardaddy\" style=\"display: inline-block; background: transparent; border: 2px solid #d4af37; color: #d4af37; padding: 10px 20px; border-radius: 25px; text-decoration: none; font-size: 0.9em; transition: all 0.3s ease;\">What is a Sugar Daddy?<\/a>\n\n<a href=\"https:\/\/sugardaddybelgium.eu\/en\/#wat-is-sugar-baby\" style=\"display: inline-block; background: transparent; border: 2px solid #d4af37; color: #d4af37; padding: 10px 20px; border-radius: 25px; text-decoration: none; font-size: 0.9em; transition: all 0.3s ease;\">What is a Sugar Baby?<\/a>\n\n<a href=\"https:\/\/sugardaddybelgium.eu\/en\/#faqs\" style=\"display: inline-block; background: transparent; border: 2px solid #d4af37; color: #d4af37; padding: 10px 20px; border-radius: 25px; text-decoration: none; font-size: 0.9em; transition: all 0.3s ease;\">FAQs about sugar dating<\/a>\n\n<a href=\"https:\/\/sugardaddybelgium.eu\/en\/sugar-starter-guide\/\" style=\"display: inline-block; background: transparent; border: 2px solid #d4af37; color: #d4af37; padding: 10px 20px; border-radius: 25px; text-decoration: none; font-size: 0.9em; transition: all 0.3s ease;\">Starter guide for beginners<\/a>\n\n<a href=\"https:\/\/sugardaddybelgium.eu\/en\/safety-in-online-dating\/\" style=\"display: inline-block; background: transparent; border: 2px solid #d4af37; color: #d4af37; padding: 10px 20px; border-radius: 25px; text-decoration: none; font-size: 0.9em; transition: all 0.3s ease;\">Safe dating<\/a>\n\n<\/div>\n\n\n\n<div style=\"display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: 15px; margin: 30px 0;\">\n\n<a href=\"#account\" style=\"text-decoration: none;\">\n<div style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 10px; padding: 20px; text-align: center; transition: all 0.3s ease;\">\n<div style=\"color: #d4af37; font-size: 1.8em; margin-bottom: 10px;\">\ud83d\udc64<\/div>\n<p style=\"color: #fff; margin: 0; font-weight: 500; font-size: 0.9em;\">Account &amp; Registration<\/p>\n<\/div>\n<\/a>\n\n<a href=\"#profiel\" style=\"text-decoration: none;\">\n<div style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 10px; padding: 20px; text-align: center; transition: all 0.3s ease;\">\n<div style=\"color: #d4af37; font-size: 1.8em; margin-bottom: 10px;\">\ud83d\udcf8<\/div>\n<p style=\"color: #fff; margin: 0; font-weight: 500; font-size: 0.9em;\">Profile &amp; photos<\/p>\n<\/div>\n<\/a>\n\n<a href=\"#lidmaatschap\" style=\"text-decoration: none;\">\n<div style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 10px; padding: 20px; text-align: center; transition: all 0.3s ease;\">\n<div style=\"color: #d4af37; font-size: 1.8em; margin-bottom: 10px;\">\ud83d\udc8e<\/div>\n<p style=\"color: #fff; margin: 0; font-weight: 500; font-size: 0.9em;\">Membership &amp; Payment<\/p>\n<\/div>\n<\/a>\n\n<a href=\"#berichten\" style=\"text-decoration: none;\">\n<div style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 10px; padding: 20px; text-align: center; transition: all 0.3s ease;\">\n<div style=\"color: #d4af37; font-size: 1.8em; margin-bottom: 10px;\">\ud83d\udcac<\/div>\n<p style=\"color: #fff; margin: 0; font-weight: 500; font-size: 0.9em;\">Messages &amp; Chat<\/p>\n<\/div>\n<\/a>\n\n<a href=\"#veiligheid\" style=\"text-decoration: none;\">\n<div style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 10px; padding: 20px; text-align: center; transition: all 0.3s ease;\">\n<div style=\"color: #d4af37; font-size: 1.8em; margin-bottom: 10px;\">\ud83d\udee1\ufe0f<\/div>\n<p style=\"color: #fff; margin: 0; font-weight: 500; font-size: 0.9em;\">Security &amp; Privacy<\/p>\n<\/div>\n<\/a>\n\n<a href=\"#technisch\" style=\"text-decoration: none;\">\n<div style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 10px; padding: 20px; text-align: center; transition: all 0.3s ease;\">\n<div style=\"color: #d4af37; font-size: 1.8em; margin-bottom: 10px;\">\ud83d\udd27<\/div>\n<p style=\"color: #fff; margin: 0; font-weight: 500; font-size: 0.9em;\">Technical assistance<\/p>\n<\/div>\n<\/a>\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"account\">\ud83d\udc64 Account &amp; Registration<\/h2>\n\n\n\n<div style=\"margin: 25px 0;\">\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nHow do I create an account?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">Registering with Sugar Daddy Belgi\u00ebis easy and free for Sugar Babies:<\/p>\n<ol style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Go to the <a href=\"https:\/\/sugardaddybelgium.eu\/en\/\" style=\"color: #d4af37;\">homepage<\/a> and click on \u201cRegister\u201d<\/li>\n<li style=\"margin-bottom: 8px;\">Choose your role: Sugar Daddy or Sugar Baby<\/li>\n<li style=\"margin-bottom: 8px;\">Enter your e-mail address, username and password<\/li>\n<li style=\"margin-bottom: 8px;\">Read and accept the <a href=\"https:\/\/sugardaddybelgium.eu\/en\/terms-of-use\/\" style=\"color: #d4af37;\">terms of use<\/a> and the <a href=\"https:\/\/sugardaddybelgium.eu\/en\/privacy-policy\/\" style=\"color: #d4af37;\">privacy policy<\/a><\/li>\n<li style=\"margin-bottom: 0;\">Confirm your e-mail address via the activation link you receive<\/li>\n<\/ol>\n<p style=\"margin: 15px 0 0 0; padding: 12px; background: #2a2a2a; border-radius: 6px; font-size: 0.9em;\"><strong style=\"color: #d4af37;\">\ud83d\udca1 Tip:<\/strong> Use a valid e-mail address that you check regularly. This is where you will receive important notifications about your account and messages.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nHow do I log in to my account?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">You can log in in different ways:<\/p>\n<ul style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Click on the \u201cLogin\u201d button at the top right of the website<\/li>\n<li style=\"margin-bottom: 8px;\">Enter your username or e-mail address<\/li>\n<li style=\"margin-bottom: 0;\">Enter your password and click on \u201cLogin\u201d.\u201d<\/li>\n<\/ul>\n<p style=\"margin: 15px 0 0 0;\">You can also log in directly via the <a href=\"https:\/\/sugardaddybelgium.eu\/en\/inloggen\/\" style=\"color: #d4af37;\">login page<\/a>. Select \u201cRemember me\u201d to stay logged in on your device.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nI have forgotten my password. How do I recover it?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">No worries, you can easily set a new password:<\/p>\n<ol style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Go to the login page and click on \u201cForgot password?\u201d.\u201d<\/li>\n<li style=\"margin-bottom: 8px;\">Enter the e-mail address you registered with<\/li>\n<li style=\"margin-bottom: 8px;\">Check your inbox (and spam folder) for the recovery e-mail<\/li>\n<li style=\"margin-bottom: 0;\">Click on the link in the e-mail and set a new password<\/li>\n<\/ol>\n<p style=\"margin: 15px 0 0 0;\"><strong style=\"color: #d4af37;\">Note:<\/strong> The recovery link is valid for 24 hours. Not receiving an e-mail? Check that you have entered the correct address or contact <a href=\"mailto:support@sugardaddybelgium.eu\" style=\"color: #d4af37;\">support@sugardaddybelgium.eu<\/a>.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nHow do I change my e-mail address?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">Follow these steps to change your e-mail address:<\/p>\n<ol style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Log in to your account<\/li>\n<li style=\"margin-bottom: 8px;\">Go to \u201cProfile\u201d \u2192 \u201cSettings\u201d<\/li>\n<li style=\"margin-bottom: 8px;\">Find the \u201cE-mail address\u201d field and change it to your new address<\/li>\n<li style=\"margin-bottom: 8px;\">Save the changes<\/li>\n<li style=\"margin-bottom: 0;\">Confirm the change via the link sent to your old e-mail address<\/li>\n<\/ol>\n<p style=\"margin: 15px 0 0 0;\"><strong style=\"color: #d4af37;\">Important:<\/strong> For security reasons, you must confirm the change via your old e-mail address. Do you no longer have access to this? Please contact our support team.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nHow do I change my user name?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">You can change your user name (display name) as follows:<\/p>\n<ol style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Log in and go to your profile page<\/li>\n<li style=\"margin-bottom: 8px;\">Click on the \u201cEdit\u201d button next to your profile information<\/li>\n<li style=\"margin-bottom: 8px;\">Customise your name in the field provided<\/li>\n<li style=\"margin-bottom: 0;\">Click \u201cSave\u201d to make the changes<\/li>\n<\/ol>\n<p style=\"margin: 15px 0 0 0;\"><strong style=\"color: #d4af37;\">Tip:<\/strong> Choose a unique name that reflects your personality, but avoid sharing personal information such as your real full name or phone number.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nHow do I permanently delete my account?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">If you want to delete your account permanently:<\/p>\n<ol style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Log in to your account<\/li>\n<li style=\"margin-bottom: 8px;\">Go to \u201cProfile\u201d \u2192 \u201cSettings\u201d<\/li>\n<li style=\"margin-bottom: 8px;\">Scroll down to \u201cDelete account\u201d<\/li>\n<li style=\"margin-bottom: 8px;\">Confirm that you want to permanently delete your account<\/li>\n<\/ol>\n<p style=\"margin: 15px 0 0 0; padding: 12px; background: #3d1a1a; border-radius: 6px; font-size: 0.9em;\"><strong style=\"color: #ef4444;\">\u26a0\ufe0f Note:<\/strong> This action is irreversible. All your data, messages, matches and photos will be permanently deleted. Any active subscriptions are not automatically cancelled - make sure you cancel them first.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nHow long does it take for my profile to be approved?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0;\">Profiles are usually activated automatically once you confirm your e-mail address. Our security system performs checks in the background to ensure the quality of the community. In some cases, a manual check may be necessary, for example if your photos or profile information are unclear. This usually takes no more than 24 hours. If your profile is still not active after 24 hours, please contact us.<\/p>\n<\/div>\n<\/details>\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"profiel\">\ud83d\udcf8 Profile &amp; photos<\/h2>\n\n\n\n<div style=\"margin: 25px 0;\">\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nHow do I upload photos to my profile?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\"><strong style=\"color: #fff;\">Change profile picture:<\/strong><\/p>\n<ul style=\"margin: 0 0 15px 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Click on your current profile picture<\/li>\n<li style=\"margin-bottom: 0;\">Select \u201cChange picture\u201d and choose a new image<\/li>\n<\/ul>\n<p style=\"margin: 0 0 15px 0;\"><strong style=\"color: #fff;\">Add additional photos to your album:<\/strong><\/p>\n<ul style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Go to your profile \u2192 \u201cMedia\u201d tab\u201d<\/li>\n<li style=\"margin-bottom: 8px;\">Click on \u201cUpload photo\u201d or drag and drop images into the upload area<\/li>\n<li style=\"margin-bottom: 0;\">You can also upload videos to make your profile more attractive<\/li>\n<\/ul>\n<p style=\"margin: 15px 0 0 0; padding: 12px; background: #2a2a2a; border-radius: 6px; font-size: 0.9em;\"><strong style=\"color: #d4af37;\">\ud83d\udca1 Tip:<\/strong> Profiles with multiple photos get significantly more attention. Include at least 3-5 photos that show different aspects of yourself.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nWhy can't I upload pictures?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">Upload problems can have several causes:<\/p>\n<ul style=\"margin: 0 0 15px 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">File size:<\/strong> Photos larger than 10 MB will not be accepted. Use an online tool such as <a href=\"https:\/\/tinyjpg.com\" style=\"color: #d4af37;\" target=\"_blank\" rel=\"noopener\">TinyJPG<\/a> to resize your photos.<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">File format:<\/strong> We support JPG, JPEG, PNG and GIF. Other formats (such as HEIC from iPhones) need to be converted first.<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Dimensions:<\/strong> Very large images (over 4000 pixels wide) can cause problems.<\/li>\n<li style=\"margin-bottom: 0;\"><strong style=\"color: #fff;\">Browser problem:<\/strong> Try another browser or clear your browser cache.<\/li>\n<\/ul>\n<p style=\"margin: 0;\">Does the problem persist? Send us a message via the <a href=\"https:\/\/sugardaddybelgium.eu\/en\/contacto\/\" style=\"color: #d4af37;\">contact form<\/a> with a description of the error message.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nHow many photos am I allowed to upload?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0;\">There is no limit to the number of photos you can upload. We recommend adding at least 3-5 quality photos that give a good idea of who you are. Diversity helps: a portrait photo, a full-length photo, a photo in an informal setting, and possibly a photo of a hobby or interest.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nWhich photos are not allowed?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">The following types of photos are prohibited and will be removed:<\/p>\n<ul style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #ef4444;\">Photos with minors<\/strong> - not even your own children, cousins or nieces<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #ef4444;\">Group photos<\/strong> as main profile picture - other persons should not be recognisable without their consent<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #ef4444;\">Explicit sexual content<\/strong> - full nude photos or pornographic material<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #ef4444;\">Violent or offensive images<\/strong><\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #ef4444;\">Photos of other people<\/strong> - catfishing is strictly forbidden<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #ef4444;\">Strongly outdated photos<\/strong> which are no longer representative<\/li>\n<li style=\"margin-bottom: 0;\"><strong style=\"color: #ef4444;\">Photos with contact details<\/strong> - phone numbers, social media handles, etc.<\/li>\n<\/ul>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nWhy has my picture disappeared?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0;\">If a photo has been removed, our moderation team has determined that it does not comply with our guidelines. This may be due to content, quality, or the fact that third parties are recognisably in the picture. You will not usually receive notification when individual photos are removed. Do you disagree with a removal? Please contact us via <a href=\"mailto:support@sugardaddybelgium.eu\" style=\"color: #d4af37;\">support@sugardaddybelgium.eu<\/a> with a description of the photo in question.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nCan I post links to my social media?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0;\">No, posting external contact details is not allowed. This includes links to Instagram, Facebook, Snapchat, TikTok, Telegram, WhatsApp and other platforms. This rule exists to ensure your security and prevent spam. Sugar Daddy Belgi\u00ebis a dating platform, not a social media promotion tool. Communication should be through our internal messaging system until you decide to connect outside the platform.<\/p>\n<\/div>\n<\/details>\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"lidmaatschap\">\ud83d\udc8e Membership &amp; Payments<\/h2>\n\n\n\n<div style=\"margin: 25px 0;\">\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nWhat memberships are available?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\"><strong style=\"color: #d4af37;\">For Sugar Babies:<\/strong> Free full access to all features, including unlimited messaging.<\/p>\n<p style=\"margin: 0 0 15px 0;\"><strong style=\"color: #d4af37;\">For Sugar Daddy's:<\/strong> Three subscription options:<\/p>\n<ul style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Monthly:<\/strong> Ideal for exploring the platform<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Quarterly:<\/strong> Best value for money (most popular)<\/li>\n<li style=\"margin-bottom: 0;\"><strong style=\"color: #fff;\">Annual:<\/strong> Maximum benefit for serious members<\/li>\n<\/ul>\n<p style=\"margin: 15px 0 0 0;\">All premium memberships give access to unlimited messages, advanced search filters, profile boosts and priority support.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nWhich payment methods are accepted?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">We offer several secure payment options:<\/p>\n<ul style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Bancontact<\/strong> - the most popular payment method in Belgium<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Credit cards<\/strong> - Visa, Mastercard, Maestro<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Debit cards<\/strong> - including prepaid cards<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Apple Pay<\/strong> - for Apple devices<\/li>\n<li style=\"margin-bottom: 0;\"><strong style=\"color: #fff;\">Google Pay<\/strong> - for Android devices<\/li>\n<\/ul>\n<p style=\"margin: 15px 0 0 0;\">All transactions are processed through a secure, certified payment provider. Your financial information is never stored on our servers.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nCan I pay with PayPal?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0;\">Direct PayPal payments are currently not available. However, you can pay with a PayPal debit card if you have linked it to your PayPal account. Alternatively, you can use one of our other payment methods, such as Bancontact or credit card.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nCan I pay with a prepaid card?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0;\">Yes, we accept prepaid cards from Visa and Mastercard. Please ensure there is sufficient balance on the card for the full subscription period. Please note that prepaid cards may cause problems at auto-renewal if the balance is insufficient.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nHow do I cancel my subscription?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">You can cancel your subscription at any time:<\/p>\n<ol style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Log in to your account<\/li>\n<li style=\"margin-bottom: 8px;\">Go to \u201cProfile\u201d \u2192 \u201cMembership\u201d or \u201cSubscription\u201d<\/li>\n<li style=\"margin-bottom: 8px;\">Click on \u201cCancel subscription\u201d<\/li>\n<li style=\"margin-bottom: 0;\">Confirm your cancellation<\/li>\n<\/ol>\n<p style=\"margin: 15px 0 0 0;\"><strong style=\"color: #d4af37;\">Important:<\/strong> After cancellation, you will retain access to premium features until the end of your current payment period. After that, your account will be automatically converted to a free account. Any periods already paid will not be refunded.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nWhat happens when my subscription expires?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0;\">After your subscription expires, your account will be converted to a free account. You will still be able to log in, view your profile and view other profiles, but you will lose the ability to send new messages. Already received messages will remain visible. To be able to communicate fully again, you will need to take out a new subscription.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nCan I get a refund?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">Given the nature of our digital services, the following refund policy applies:<\/p>\n<ul style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Activated service:<\/strong> Once you have logged in and accessed the premium features (sending\/receiving messages), the service is considered delivered and no refund is possible.<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Non-activated service:<\/strong> If you can prove that you never accessed the premium features, we may consider a refund.<\/li>\n<li style=\"margin-bottom: 0;\"><strong style=\"color: #fff;\">Breach of conditions:<\/strong> No refunds will be issued in case of deletion for violation of our terms of use.<\/li>\n<\/ul>\n<p style=\"margin: 15px 0 0 0;\">Refunds will be processed to your original payment method within 10 working days. Read our full <a href=\"https:\/\/sugardaddybelgium.eu\/en\/terms-of-use\/\" style=\"color: #d4af37;\">terms of use<\/a> for more details.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nWhat restrictions apply to free accounts (Sugar Daddy's)?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0;\">As a Sugar Daddy without an active premium subscription, you can create a profile, upload photos and view other profiles, but you cannot send messages. To communicate with Sugar Babies, you need to purchase a subscription. Sugar Babies have no restrictions and can use all features for free.<\/p>\n<\/div>\n<\/details>\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"berichten\">\ud83d\udcac Messages &amp; Communications<\/h2>\n\n\n\n<div style=\"margin: 25px 0;\">\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nHow do I send a message to someone?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">Sending messages is easy:<\/p>\n<ol style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Visit the profile of the person you want to contact<\/li>\n<li style=\"margin-bottom: 8px;\">Click on the \u201cSend message\u201d button or the message icon<\/li>\n<li style=\"margin-bottom: 8px;\">Type your message and click \u201cSend\u201d<\/li>\n<\/ol>\n<p style=\"margin: 15px 0 0 0;\"><strong style=\"color: #d4af37;\">Tip:<\/strong> A personal first message that refers to something from their profile is much more likely to get a response than a standard \u201cHi\u201d.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nWhat does the green dot next to a username mean?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0;\">The green dot indicates that the user is currently online. This means they are actively using the platform and are more likely to respond to your message. A grey dot or no dot means the user is offline.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nHow do I delete messages or a conversation?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\"><strong style=\"color: #fff;\">Delete individual message:<\/strong><\/p>\n<ul style=\"margin: 0 0 15px 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Click on the message you want to delete<\/li>\n<li style=\"margin-bottom: 0;\">Click on the three dots that appear and select \u201cDelete\u201d<\/li>\n<\/ul>\n<p style=\"margin: 0 0 15px 0;\"><strong style=\"color: #fff;\">Delete entire conversation:<\/strong><\/p>\n<ul style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Open the chat<\/li>\n<li style=\"margin-bottom: 8px;\">Click on the three dots at the top right<\/li>\n<li style=\"margin-bottom: 0;\">Select \u201cDelete call\u201d<\/li>\n<\/ul>\n<p style=\"margin: 15px 0 0 0;\"><strong style=\"color: #d4af37;\">Note:<\/strong> Deleted messages are deleted only on your end. The other person can still see the messages.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nI am not receiving notifications of new posts. What should I do?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">Sugar Daddy Belgi\u00ebworks through the browser and uses push notifications. To receive:<\/p>\n<ol style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Allow push notifications when prompted by your browser<\/li>\n<li style=\"margin-bottom: 8px;\">Make sure notifications are not blocked in your browser settings<\/li>\n<li style=\"margin-bottom: 8px;\">Check your notification preferences within your profile \u2192 \u201cSettings\u201d \u2192 \u201cNotifications\u201d<\/li>\n<li style=\"margin-bottom: 0;\">Make sure e-mail notifications are enabled as a backup<\/li>\n<\/ol>\n<p style=\"margin: 15px 0 0 0;\">Consult our <a href=\"https:\/\/sugardaddybelgium.eu\/en\/sugar-starter-guide\/\" style=\"color: #d4af37;\">Starter Guide<\/a> for detailed instructions on configuring notifications.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nHow do I unsubscribe from e-mail notifications and newsletters?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">You can customise your communication preferences in several ways:<\/p>\n<ul style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Within the platform:<\/strong> Go to \u201cProfile\u201d \u2192 \u201cSettings\u201d \u2192 \u201cNotifications\u201d and adjust your preferences<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Via email:<\/strong> Click on the unsubscribe link at the bottom of each newsletter<\/li>\n<li style=\"margin-bottom: 0;\"><strong style=\"color: #fff;\">Manual:<\/strong> Send an e-mail to <a href=\"mailto:support@sugardaddybelgium.eu\" style=\"color: #d4af37;\">support@sugardaddybelgium.eu<\/a> with your user name and request<\/li>\n<\/ul>\n<p style=\"margin: 15px 0 0 0;\"><strong style=\"color: #d4af37;\">Note:<\/strong> Transactional emails (payment confirmations, security alerts) cannot be disabled as long as you have an active account.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nI suddenly cannot send messages. Why?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">This can have several causes:<\/p>\n<ul style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Spam protection:<\/strong> If you send many messages in quick succession, our system may temporarily block your chat. Please wait about an hour and try again.<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Expired subscription:<\/strong> Check whether your premium membership is still active.<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Blocked:<\/strong> The recipient may have blocked you.<\/li>\n<li style=\"margin-bottom: 0;\"><strong style=\"color: #fff;\">Account restriction:<\/strong> Your account may be temporarily restricted due to a notification. Please contact support for more information.<\/li>\n<\/ul>\n<\/div>\n<\/details>\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"veiligheid\">\ud83d\udee1\ufe0f Security &amp; Privacy<\/h2>\n\n\n\n<div style=\"margin: 25px 0;\">\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nHow do I block an unwanted profile?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">You can block a profile in two ways:<\/p>\n<p style=\"margin: 0 0 15px 0;\"><strong style=\"color: #fff;\">From a chat:<\/strong><\/p>\n<ol style=\"margin: 0 0 15px 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Open the conversation with the person<\/li>\n<li style=\"margin-bottom: 8px;\">Click on the three dots at the top right<\/li>\n<li style=\"margin-bottom: 0;\">Select \u201cBlock user\u201d<\/li>\n<\/ol>\n<p style=\"margin: 0 0 15px 0;\"><strong style=\"color: #fff;\">From a profile:<\/strong><\/p>\n<ol style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Visit the person's profile<\/li>\n<li style=\"margin-bottom: 8px;\">Click on the three dots or the menu icon<\/li>\n<li style=\"margin-bottom: 0;\">Select \u201cBlock\u201d<\/li>\n<\/ol>\n<p style=\"margin: 15px 0 0 0;\">Blocked users can no longer contact you or see your profile.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nHow do I unblock?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0;\">Go to your profile settings and look for \u201cBlocked users\u201d or \u201cBlock list\u201d. Here you will see an overview of all the profiles you have blocked. Click \u201cUnblock\u201d next to the person you want to allow again. Note: after unblocking, the person can send you messages again.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nHow do I report a profile that breaks the rules?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">On each profile, you will find a report button (often a flag or \u201cReport\u201d):<\/p>\n<ol style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Visit the person's profile<\/li>\n<li style=\"margin-bottom: 8px;\">Click on \u201cReport\u201d or the flag icon<\/li>\n<li style=\"margin-bottom: 8px;\">Select the reason for your report (spam, fake profile, inappropriate behaviour, etc.)<\/li>\n<li style=\"margin-bottom: 8px;\">Add details if possible<\/li>\n<li style=\"margin-bottom: 0;\">Send the notification<\/li>\n<\/ol>\n<p style=\"margin: 15px 0 0 0;\">Our moderation team reviews each report and takes action if necessary. You can also contact us directly at <a href=\"mailto:meldingen@sugardaddybelgium.eu\" style=\"color: #d4af37;\">meldingen@sugardaddybelgium.eu<\/a>.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nWhat is profile verification and how does it work?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">Profile verification is an optional process to prove that you are who you say you are:<\/p>\n<ul style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">When needed?<\/strong> Verification is not mandatory upon registration, but may be requested by our moderation team in case of suspicious profiles or after reports from other users.<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">How does it work?<\/strong> You will be asked to take a selfie with a specific gesture or make a video call to our team.<\/li>\n<li style=\"margin-bottom: 0;\"><strong style=\"color: #fff;\">Benefits?<\/strong> Verified profiles get a verification badge and are seen as more trustworthy by other members.<\/li>\n<\/ul>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nCan I sell photos or videos through the platform?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0;\"><strong style=\"color: #ef4444;\">No, this is strictly forbidden.<\/strong> Sugar Daddy Belgi\u00ebis a dating platform, not a sales channel for digital content. Offering photos, videos, erotic video calls or other paid content for a fee is not allowed. Profiles that do so will be deleted without warning. This also applies to promoting external platforms where you sell content.<\/p>\n<\/div>\n<\/details>\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"technisch\">\ud83d\udd27 Technical assistance<\/h2>\n\n\n\n<div style=\"margin: 25px 0;\">\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nI cannot log in to my profile. What should I do?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">Possible causes and solutions:<\/p>\n<ul style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Error password:<\/strong> Use the \u201cForgot password\u201d function to set a new password.<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Account not activated:<\/strong> Check your inbox (and spam) for the activation e-mail.<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Account suspended:<\/strong> If you see a message about suspension, contact support.<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Geolocation:<\/strong> Our platform is intended for Belgium. Access via VPN or from abroad may be blocked.<\/li>\n<li style=\"margin-bottom: 0;\"><strong style=\"color: #fff;\">Browser problem:<\/strong> Clear your cache and cookies, or try a different browser.<\/li>\n<\/ul>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nI did not receive an activation e-mail. Can you resend it?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">Check the following first:<\/p>\n<ul style=\"margin: 0 0 15px 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Check your spam or junk folder<\/li>\n<li style=\"margin-bottom: 8px;\">Check that you have entered the correct e-mail address when registering<\/li>\n<li style=\"margin-bottom: 0;\">Wait at least 15 minutes - sometimes there are delays<\/li>\n<\/ul>\n<p style=\"margin: 0;\">Still haven't received anything? Please contact us via <a href=\"mailto:support@sugardaddybelgium.eu\" style=\"color: #d4af37;\">support@sugardaddybelgium.eu<\/a> whether it <a href=\"https:\/\/sugardaddybelgium.eu\/en\/contacto\/\" style=\"color: #d4af37;\">contact form<\/a> with your registration e-mail address.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px; margin-bottom: 10px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nWhy is my account marked as spam?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">Your account may be marked as spam when:<\/p>\n<ul style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\">Our automated system detects certain words or patterns that indicate spam or inappropriate behaviour<\/li>\n<li style=\"margin-bottom: 8px;\">Other users have reported your profile<\/li>\n<li style=\"margin-bottom: 8px;\">You have sent many identical messages to different users<\/li>\n<li style=\"margin-bottom: 0;\">Your profile text or posts contain external links or contact details<\/li>\n<\/ul>\n<p style=\"margin: 15px 0 0 0;\">Want to know the specific reason? Get in touch via <a href=\"mailto:support@sugardaddybelgium.eu\" style=\"color: #d4af37;\">support@sugardaddybelgium.eu<\/a>.<\/p>\n<\/div>\n<\/details>\n\n<details style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 8px;\">\n<summary style=\"padding: 18px 20px; cursor: pointer; color: #fff; font-weight: 500; list-style: none; display: flex; justify-content: space-between; align-items: center;\">\nThe website is loading slowly or not working properly. What can I do?\n<span style=\"color: #d4af37;\">+<\/span>\n<\/summary>\n<div style=\"padding: 0 20px 18px 20px; color: #ccc; border-top: 1px solid #333; margin-top: 0; padding-top: 18px;\">\n<p style=\"margin: 0 0 15px 0;\">Try the following steps:<\/p>\n<ul style=\"margin: 0; padding-left: 20px;\">\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Refresh the page:<\/strong> Press F5 or click the refresh button<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Clear browser cache:<\/strong> Go to your browser settings and clear the cache data<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Try a different browser:<\/strong> Chrome, Firefox, Safari or Edge<\/li>\n<li style=\"margin-bottom: 8px;\"><strong style=\"color: #fff;\">Disable extensions:<\/strong> Adblockers or privacy extensions can sometimes interfere<\/li>\n<li style=\"margin-bottom: 0;\"><strong style=\"color: #fff;\">Check your internet connection:<\/strong> Test other websites to rule out that the problem lies with your connection<\/li>\n<\/ul>\n<p style=\"margin: 15px 0 0 0;\">Does the problem persist? Please contact us and mention which browser and device you are using.<\/p>\n<\/div>\n<\/details>\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-nog-vragen\">Any questions?<\/h2>\n\n\n\n<div style=\"background: #1a1a1a; border: 1px solid #d4af37; border-radius: 10px; padding: 30px; margin: 30px 0; text-align: center;\">\n<h3 style=\"color: #d4af37; margin: 0 0 15px 0;\">Is your question not here?<\/h3>\n<p style=\"color: #ccc; margin: 0 0 25px 0;\">Our support team will be happy to help you. Please fill in the form below and we will contact you as soon as possible.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f9312-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"9312\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/9318#wpcf7-f9312-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/9318#wpcf7-f9312-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"9312\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f9312-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label><br \/>\n<label> Email address<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label><br \/>\n<label> Subject<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label><br \/>\n<label> Message (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-325\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-325\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I agree with the privacy policy<\/span><\/label><\/span><\/span><\/span><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Shipping\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/div>\n\n\n\n<div style=\"display: grid; grid-template-columns: repeat(auto-fit, minmax(250px, 1fr)); gap: 20px; margin: 30px 0;\">\n\n<div style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 10px; padding: 22px; text-align: center;\">\n<div style=\"width: 50px; height: 50px; background: linear-gradient(135deg, #d4af37 0%, #b8960c 100%); border-radius: 50%; display: flex; align-items: center; justify-content: center; margin: 0 auto 15px; font-size: 1.2em;\">\ud83d\udcac<\/div>\n<h4 style=\"color: #fff; margin: 0 0 8px 0; font-size: 0.95em;\">General questions<\/h4>\n<p style=\"color: #d4af37; margin: 0; font-size: 0.9em;\">support@sugardaddybelgium.eu<\/p>\n<\/div>\n\n<div style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 10px; padding: 22px; text-align: center;\">\n<div style=\"width: 50px; height: 50px; background: linear-gradient(135deg, #ef4444 0%, #dc2626 100%); border-radius: 50%; display: flex; align-items: center; justify-content: center; margin: 0 auto 15px; font-size: 1.2em;\">\ud83d\udea8<\/div>\n<h4 style=\"color: #fff; margin: 0 0 8px 0; font-size: 0.95em;\">Report abuse<\/h4>\n<p style=\"color: #d4af37; margin: 0; font-size: 0.9em;\">meldingen@sugardaddybelgium.eu<\/p>\n<\/div>\n\n<div style=\"background: #1a1a1a; border: 1px solid #333; border-radius: 10px; padding: 22px; text-align: center;\">\n<div style=\"width: 50px; height: 50px; background: linear-gradient(135deg, #8b5cf6 0%, #7c3aed 100%); border-radius: 50%; display: flex; align-items: center; justify-content: center; margin: 0 auto 15px; font-size: 1.2em;\">\ud83d\udd12<\/div>\n<h4 style=\"color: #fff; margin: 0 0 8px 0; font-size: 0.95em;\">Privacy &amp; AVG<\/h4>\n<p style=\"color: #d4af37; margin: 0; font-size: 0.9em;\">privacy@sugardaddybelgium.eu<\/p>\n<\/div>\n\n<\/div>\n\n\n\n<div style=\"background: #2a2a2a; border-radius: 8px; padding: 18px 22px; margin: 30px 0;\">\n<p style=\"color: #999; margin: 0; font-size: 0.85em;\">The data you share with Sugar Daddy Belgi\u00ebvia e-mail or the contact form is strictly confidential. Your data is stored and processed in accordance with our <a href=\"https:\/\/sugardaddybelgium.eu\/en\/privacy-policy\/\" style=\"color: #d4af37;\">privacy statement<\/a> and the General Data Protection Regulation (AVG).<\/p>\n<\/div>\n\n\n\n<div style=\"background: linear-gradient(135deg, #2a2a2a 0%, #1a1a1a 100%); border-radius: 10px; padding: 20px 25px; margin: 30px 0; display: flex; align-items: center; gap: 20px; flex-wrap: wrap; justify-content: space-between;\">\n<div>\n<p style=\"color: #999; margin: 0 0 5px 0; font-size: 0.8em; text-transform: uppercase; letter-spacing: 1px;\">Last update<\/p>\n<p style=\"color: #d4af37; margin: 0; font-size: 1.2em; font-weight: 600;\">September 2025<\/p>\n<\/div>\n<div style=\"text-align: right; flex: 1; min-width: 200px;\">\n<p style=\"color: #999; margin: 0; font-size: 0.9em;\">This help centre is updated regularly<br>with new questions and answers.<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Welkom bij het helpcentrum van Sugar Daddy Belgi\u00eb. Hier vindt u antwoorden op de meest gestelde vragen over het gebruik van ons platform, uw account, betalingen en meer. Staat uw vraag er niet bij? Neem dan contact met ons op via het formulier onderaan deze pagina. Snelle links Wat is een Sugar Daddy? Wat is &#8230; <a title=\"Help centre &amp; frequently asked questions\" class=\"read-more\" href=\"https:\/\/sugardaddybelgium.eu\/en\/helpcentrum-veelgestelde-vragen\/\" aria-label=\"Read more about Helpcentrum &#038; Veelgestelde vragen\">Read more<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"generate_page_header":"","footnotes":""},"class_list":["post-9318","page","type-page","status-publish"],"featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","trp-custom-language-flag":""},"post_excerpt_stackable_v2":"<p>Welkom bij het helpcentrum van Sugar Daddy Belgi\u00eb. Hier vindt u antwoorden op de meest gestelde vragen over het gebruik van ons platform, uw account, betalingen en meer. Staat uw vraag er niet bij? Neem dan contact met ons op via het formulier onderaan deze pagina. Snelle links Wat is een Sugar Daddy? Wat is een Sugar Baby? FAQ&#8217;s over sugar dating Startgids voor beginners Veilig daten \ud83d\udc64 Account &#038; Registratie \ud83d\udcf8 Profiel &#038; Foto&#8217;s \ud83d\udc8e Lidmaatschap &#038; Betaling \ud83d\udcac Berichten &#038; Chat \ud83d\udee1\ufe0f Veiligheid &#038; Privacy \ud83d\udd27 Technische hulp \ud83d\udc64 Account &amp; Registratie Hoe maak ik een account aan?&hellip;<\/p>\n","category_list_v2":"","author_info_v2":{"name":"Admin de SugarDaddyEspa\u00f1a","url":"https:\/\/sugardaddybelgium.eu\/en\/author\/poweb\/"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Helpcentrum &amp; Veelgestelde vragen<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Helpcentrum &amp; Veelgestelde vragen\" \/>\n<meta property=\"og:description\" content=\"Welkom bij het helpcentrum van Sugar Daddy Belgi\u00eb. 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